Returns & Refund Policy

At Perrine’s Wine Shop, we take pride in our curated selection and want you to be satisfied with your purchase. Due to the perishable nature of wine, we accept returns only for defective or corked bottles within 30 days of purchase with a valid receipt.

1

Contact Our Team

If you believe your wine is flawed or corked, please email us or visit the shop with your order number and details about the issue.

2

Keep the Product

To process a quality-related return, we require the bottle to be at least three-quarters full and resealed with the original cork.

3

Verification Process

Our sommeliers will inspect the bottle to verify the flaw and ensure it meets our criteria for a replacement or store credit.

4

Resolution

Once approved, we will issue a direct exchange for the same vintage or provide store credit to help you find your next favorite bottle.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing